Help & Questions

Help & Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders ship within 1–3 business days. Standard delivery typically takes 5–8 business days after shipment.

Do you ship internationally?
Currently we ship within the United States only.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number by email.

Products

Are your lights compatible with smart home systems?
Some of our products support app control and voice assistants. Check each product page for compatibility details.

Do your lights come with a warranty?
Yes, all AuraLights products come with a 1-year limited warranty against manufacturing defects.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery on unused items in original packaging. See our Return Policy page for full details.

Contact Us

Still have questions? We're happy to help. Email us at support@auralights.shop or call (214) 930-3591, Monday–Friday, 9am–5pm CT.